Please complete and submit the online Medical Alert request or print, and return if anyone in your household is dependent upon electrically-powered life support equipment.
Scheduled Outage
In the event of a scheduled outage, we will attempt to contact customers with registered life-support equipment in advance of the planned outage.
Unscheduled Outage or Disconnection for Non-Payment
Customers with medical needs should make preparations in advance for unscheduled power outages. Participation in this service does not protect against service interruption due to an unplanned outage or disconnection for non-payment.
Verification to Participate
There are no additional fees for this service. Verification from your doctor may be required to participate in this service.