If a power outage occurs during normal business hours contact (509) 933-7200 to report. It will take approximately 30-45 minutes for a response depending upon location
If a power outage occurs outside normal business hours contact (509) 933-7200 and you will get transferred to Kittcom directly . Kittcom manages the PUD's after hours outages and will dispatch a lineman. It can take approximately 1-1 1/2 hours for a response due to the call out and depending upon location.
Kittitas PUD cannot be held responsible for things that happened beyond our control and while we have one of the most reliable power systems we cannot guarantee there will never be power outages. If you believe you have been damaged through our negligence, either complete our online form or complete our claim for damages form (PDF).